TNT Express
Cijevna bb, Podgorica +382 (0)20 606 450
+382 (0)67 220 088

Frequently asked questions


Send a package

A simple and quick way to send a package is to call TNT Express Customer Service, and we will arrange the rest. For more information, visit our page Help.

Track shipment status

To find out if your shipment has been delivered, who signed for it and other tracking information just type in your TNT consignment or your own reference number within our online track package tool.

When you are on the move you can also track your package with our mobile services.

Creating shipping documents

All TNT Express shipments must be accompanied by a consignment note. All shipments, except documents, that travel outside the European Union must also be accompanied by a commercial invoice.

More information about consignment note, and how to fill it you can find here.

Pack and label

You can find helpful packaging and labelling tips on our Packaging Advice page.

Should your shipment contain particularly valuable or delicate items, our Special Handling Services will take special care of them for you.

Contact us

If you need further assistance or you want to use our services, contact our Customer Service or send us an e-mail.