HOME l HELP l PACKAGING AND PAPERWORK l COMPLETING THE CONSIGNMENT NOTE AND SHIPPING REQUEST
TNT Express
Cijevna bb, Podgorica +382 (0)20 606 450
+382 (0)67 220 088

Completing the consignment note

 

The consignment note contains all the details about your shipment and accompanies the shipment throughout its journey.

Complete the consignment note clearly and accurately, particularly the sender and recipient name and address.

Consignment note

Every shipment is assigned a unique consignment number. It appears underneath the bar code on the top right corner of the note.
You can use these letters and numbers to track the status of your shipment through our tracking tool. Please make a note of your consignment number for future reference.

 

 

 

 

 

 

 

 

 

 

 

From top left


Section 1 - Sender's Account Number

Please enter your unique TNT account number in this section. If you haven't got an account number yet this will be created for you by our system.

Section 2 - Invoice to Receiver

If the Receiver is paying for the consignment charges, place a cross in this box and enter the Receiver's TNT account number. If you don't know the Receiver's TNT account number, please call your local representative. The Sender will be liable for any unpaid charges

Section 3 - Customer Reference

This is your reference, it can be up to 24 characters long. It will be printed on the invoice and can also be used to track your consignment through our tracking system.

Section 4 - From (Collection Address)

Please write in your company name and collection address. Include the contact person's name and telephone number at the bottom of the section.

Section 5 - To (Receiver)

Please write in the receiver's name, address and the name and telephone number of the contact person. Please note: we cannot deliver to P.O. Box numbers.

Section 6 - Delivery Address

If the delivery address is different from the Receiver's address, please write in the delivery address, name and telephone number of the contact person. Please note: we cannot deliver to P.O. Box numbers.

Section 7 - Dangerous Goods

Please indicate if the goods are of hazardous nature by placing a cross in the relevant box. If you are intending to send dangerous goods, please call customer services to arrange a specialised collection.

UN number

The UN number is the classification for the type of dangerous goods being shipped.

Right Hand Side


Section 8a) - Services

Mark which service you require. Mark to indicate whether you are sending a document or non-document shipment. It is considered to be a document if your shipment only contains paper. If you aren't sure, please contact your local TNT representative for advice.

Section 8b) - Options

If you want Priority handling on our Express, 12:00 Economy Express and Economy Express services, please mark Priority here.
For insurance on non-document shipments, mark Enhanced Liability. Please write in the insured value and the currency.

Section 9 - Special Delivery Instructions

Write in any special delivery instructions you require.

Section 10 - Goods Description

Please write here:

a general description of the contents of the shipment.

the number of items of same size and weight

the weight in kilos and grams

the dimensions in centimetres

Please state customs statistical number when known

Section 11 - Dutiable Shipment Details

For dutiable shipments, please write in the PIB/VAT/TVA/BTW (tax) number of the receiver and provide the currency and the dutiable value of the consignment. (Please use the same amount as stated on the Commercial Invoice).

Bottom left


Your Signature

Please sign and write in the date.

Received by TNT

Our TNT driver will sign the consignment note and complete the date and time of collection. You retain the top copy of the consignment note for your reference.

Tracking number

The nine digit consignment number beneath the barcode is the number you use for tracking your shipment's progress.

TNTís Terms and Conditions

You can find TNT's Terms and Conditions on the reverse side of the consignment note.

 

Completing the shipping request



Fill out the request clearly and accurately, especially name and address of sender and recipient.

Request for sending shipments at the expense of the recipient, looks like this:

Request for sending

Under section SENDER enter your information: contact name and number and address must be precise, otherwise, complications can occur, and thus delays with shipment pick up.

Under section RECIPIENT fill in the details of the recipient: postal code, address and contact name and phone number must be precise, otherwise it may result in complications that will cause delays with delivering the shipment.

Mark the type of service with an "X" if you want global (air) or economic (road) transport.

In the description of the goods, if you are sending a document, write "dox", otherwise write a brief description of your shipment on english.

Then, write the number of packages, actual weight (kg) and dimensions (cm). Based on weight and volumetry of the shipment we can form price for transport.

Under section VALUE OF GOODS write the actual value of the goods, while in section CURRENCY enter the currency of the estimated value.

Finally, sign and stamp the request, and we will deliver the shipment to the appointed address. With this, you guarantee to pay for the transport costs, if the receiver refuses to pay.


Request for shipment collection at the expense of the recipient, looks like this:

Request for collection

Under section SENDER fill in the details of the sender: ZIP code, contact name and phone number and pick up address must be precise, otherwise it can lead to complications and thus delays with shipment pick up.

Under section RECIPIENT fill in your information: address, contact name and phone number should be precise, otherwise it may lead to complications that will cause delays with delivery of the shipment.

Mark the type of service with "X", if you want global (air) or economic (road) transport.

In the description of the goods, if you are sending a document, write "dox", otherwise write a brief description of your shipment on english.

Then, write the number of packages, actual weight (kg) and dimensions (cm). Based on weight and volumetry of the shipment we can form price for transport.

Under section VALUE OF GOODS write the actual value of the goods, while in section CURRENCY enter the currency of the estimated value.

Finally, sign and stamp the request, and we will deliver the shipment to your address.

 


If you have additional questions, please call our customer service:

CS +382 67 22 00 88